Yes! Refine Packaging is proud to be one of the leading custom packaging manufacturers in America. We\u2019re fortunate to have the privilege of working with thousands of the world\u2019s most beloved brands \u2013 including Adidas, T-Mobile, Pandora, MetLife, Old Spice, Marriott, and many other businesses nationwide.<\/p>\n
As a manufacturer, we do not outsource your orders to other companies. We maintain the highest level of quality assurance for each and every order by managing and executing every aspect of the production process. You can rest easy, knowing that we oversee production from the very beginning to the final delivery of your order!<\/p>\n
Yes \u2013 we produce fully customizable product packaging, with our primary focus being custom printed boxes for a variety of retail and wholesale companies.<\/p>\n
Yes. We can provide stock product packaging boxes that fit your unique dimensions that have no custom design or artwork.<\/p>\n
We offer a wide range of packaging and box styles, such as folding cartons, mailer boxes, corrugated, rigid boxes and much more \u2013 all with fully customizable options to meet your specific needs.<\/p>\n
Being an environmentally conscious packaging provider is a top priority for us. We are delighted to provide 100% eco-friendly boxes! We mainly use Kraft and Linen stock, which encompasses a wide range of texture stocks to choose from.<\/p>\n
Yes, Refine Packaging produces childproof custom packaging boxes upon request.<\/p>\n
Yes! We often find that combining several variations of artwork into a single production run will save time and costs.<\/p>\n
Our minimum orders start at 100 boxes.<\/p>\n
Absolutely. If you\u2019d like to see a general sample kit from a variety of our previous customers to touch and feel the quality of our products, simply ask your customer service representative!<\/p>\n
If you\u2019d prefer that we produce custom samples to your specifications before your full run, we can do that too, however, this requires a sampling fee. Sampling fees are dependent on the stock used, here is the price breakdown:<\/p>\n
With Refine Packaging, you\u2019re never left in the dark about your order. Before printing your boxes, we will create and share 2D and 3D mockups of your boxes based on your provided artwork. This means that you will be able to see every aspect of your design, from every angle, before moving your order into production. Should you need any design adjustments after reviewing your mockups, our team of graphic and structural designers provide design support at no additional charge to all customers.<\/p>\n
While turnaround time varies depending on each customer\u2019s unique specifications, our standard turnaround time for custom box orders is 8-10 business days after final design approval.<\/p>\n
Bulk or rigid custom box orders may require additional production and\/or shipping time, which we will share with you ahead of time. While we maintain an extremely high level of accuracy in our stated turnaround times, delivery estimates cannot be guaranteed. If your delivery date is time-sensitive, we highly recommend that you discuss rush production and expedited shipping with your customer service representative.<\/p>\n
Once you\u2019re ready to get started, here\u2019s what to expect.<\/p>\n
Contact our team through live chat on our website, one of our online forms, or give us a call to let us know the details of your order. After we receive your project specifications, a customer service representative will contact you with a free quote for your review! Your customer service representative will walk you through any questions you may have regarding artwork, mockups, design or otherwise. Next, your order details will be confirmed and your invoice will be sent to confirm your order.<\/p>\n
After your invoice is submitted, the next step is previewing your artwork! Before printing your boxes, we will create and share 2D and 3D mockups of your boxes based on your provided artwork. This means that you will be able to see every aspect of your design, from every angle, before moving your order into production.<\/p>\n
Once you review and approve the designs, your order will go into production and ship to you within the stated turnaround time for your unique needs.<\/p>\n
We primarily provide CMYK offset printing, and can also use the spot color from PMS. We also provide Foiling, Spot UV and Embossing\/Debossing, which may increase the per unit price of your order depending on your specific needs.<\/p>\n
We are headquartered in Florida and have multiple production facilities worldwide. Every customer\u2019s order is fulfilled at one of our facilities, with the location dependent upon our logistics team\u2019s estimation of each facilities\u2019 current production and shipping demand, to ensure that all orders meet our quality assurance and stated turnaround times.<\/p>\n
We primarily ship custom box orders inside of the United States, however, we frequently ship to customers worldwide. There may be shipping fees included in your order price for orders shipped outside of the United States.<\/p>\n
Your custom packaging boxes will be shipped flat, requiring minor assembly upon delivery. Some box styles, such as rigid boxes, may need to be shipped fully assembled. All products are carefully reviewed by our quality assurance department prior to shipment to ensure that every order arrives in excellent condition.<\/p>\n
Yes, we offer rush production and expedited shipping upon request, which may be associated with additional charges. Please contact us to request additional details should your project be time-sensitive.<\/p>\n
With Refine Packaging, you will never need to pay additional shipping fees! We provide free shipping to all customers.<\/p>\n
Yes! If you need to split your order\u2019s shipping address across multiple locations, we are happy to support at no additional charge.<\/p>\n
As you go through the process of ordering custom boxes, you will need to provide us with your box dimensions. The industry standard measurements are written as Length x Width x Height (L x W x H). These dimensions are almost always referencing the inside of the box. Please make sure that you round your exact measurements up to the nearest tenth of an inch.<\/p>\n
Definitely! We have an in-house group of graphic designers who can help bring your brand to life. As part of our continued commitment to quality, we offer 100% free design support to all of our customers.<\/p>\n
Here’s some key points to remember when using text and line art in your artwork:<\/p>\n
Graphical and text-based designs are best suited for vector-based PDFs or Adobe Illustrator (.ai) files to make sure that lines and text are as clear as possible. Please avoid using cut or crop lines, be sure to flatten all transparences, and embed all layers before saving your files.<\/p>\n
Our design team will review your custom box artwork to address any potential technical concerns, such as incorrect artwork resolution, blurriness, splits, thin lines, and bleeds. If errors are found, we will bring these items to your attention as soon as possible. Please note that our team does not check for spelling or grammar errors, nor do they provide any subjective feedback on design content, unless requested in writing.<\/p>\n
Please ask your customer service representative if you need support placing your artwork on a dieline, as we provide artwork support at no additional charge to all customers.<\/p>\n
Yes! We frequently print 2-sided boxes that include your artwork both inside and outside of the custom boxes. We are able to print on the outside (1-side) and the inside of boxes (2-side). There may be additional fees for 2-sided printing, please discuss this directly with your customer service representative for details.<\/p>\n
Never \u2013 we provide full color printing at no additional charge. Please ask your customer service representative how to move forward should this be of interest.<\/p>\n
Yes. We offer gloss or matte finish at no additional charge. Please ask your customer service representative how to move forward should this be of interest.<\/p>\n
Absolutely \u2013 we produce cardboard, corrugated and foam inserts for your custom packaging. We do not provide plastic inserts at this time. Please ask your customer service representative how to move forward with inserts for your order.<\/p>\n
Contact our sales team through live chat, one of our online forms, or give us a call to let us know the details of your order. After we receive your project specifications, a customer service representative will contact you with a free quote for your review. We provide responses to all quote requests within 24 hours on business days.<\/p>\n
Do you provide discounts for large orders? How can I reduce my per unit price?<\/p>\n
Yes! As a general rule of thumb, pricing is more cost-efficient as order quantity increases, so the higher your box quantities are, the lower your per unit price will be. Pricing is generally determined by your box dimensions, box style, ink coverage on the box, box material and quantities.<\/p>\n
As a leading custom packaging manufacturer, Refine Packaging provides the most competitive prices on custom printed boxes available. If you find a better price anywhere, we\u2019ll work to beat your verified quote. We believe in transparent pricing \u2013 and work hard to maintain our reputation as the most cost-effective custom packaging provider.<\/p>\n
If the packaging is used as a part of your product and you submit a sales exempt form you will not be charged sales tax.<\/p>\n
We strive for perfection, every time, and hope that you love the custom packaging that we provide. Since our business is based solely upon customized orders, we are unable to offer returns or exchanges once an order is printed and delivered. If you have received damaged or defective items for any reason, please contact us as soon as possible \u2013 we are happy to address this problem together to find a solution.<\/p>\n
There are never any hidden fees with Refine Packaging. All provided price quotes include all aspects of production and shipping.<\/p>\n
Not one set up fee. There are zero set up fees for any orders through Refine Packaging.<\/p>\n
Once you have an existing order with us, you will be assigned to a customer service representative who is dedicated to supporting your specific account. This will become your primary point of contact during the order process. Should you have general questions, please contact our sales team through live chat, one of our online forms, or give us a call to let us know the details of your order.<\/p>\n
Once you have an existing order with us, you will be assigned to a customer service representative who is dedicated to supporting your specific account. This will become your primary point of contact during the order process. Your customer service representative will provide you with the relevant tracking information as soon as this is available, otherwise, you can request to be provided with this information from your customer service representative as well.<\/p>\n","protected":false},"excerpt":{"rendered":"
PRODUCTION & ORDERING Are you a custom packaging manufacturer? Yes! Refine Packaging is proud to be one of the leading custom packaging manufacturers in America. We\u2019re fortunate to have the privilege of working with thousands of the world\u2019s most beloved brands \u2013 including Adidas, T-Mobile, Pandora, MetLife, Old Spice, Marriott, and many other businesses nationwide. […]<\/p>\n","protected":false},"author":1,"featured_media":1522,"parent":220,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/faqs.php","meta":{"footnotes":""},"class_list":["post-1359","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\n